Town Issues Post-Isaias Guidelines to Residents

As of Wednesday morning 9,673 customers, which represents 34.26% of Greenwich Eversource customers, remain without power.

The Town of Greenwich, through Greenwich Police, issued these guidelines for the transition to normal after the Tropical Storm Isaias.

Power Outages

Stay away from downed wires. All wires should be viewed as live – with the potential to electrocute. Downed wires should be reported to 9-1-1.
Report all outages to Eversource online at, or by calling 800-286-2000.

If a traffic signal is out – treat signals as stop signs and proceed with caution. Service will be restored as quickly as possible.

Road blockages
– You can report blocked roads to the Greenwich Public Safety General Dispatch number at 203-622-8004.

Storm cleanup
• Please remember – the Town will clean up downed Town trees in the right of way. Please do not put your own property’s trees/branches or other debris out in the street. It will not be picked up.

Restoration priorities

• Town priorities are oriented to health and safety and focus on Greenwich Hospital, The Nathaniel Witherell nursing home, police and fire facilities, residences for the elderly, as well as wastewater collection system infrastructure (pump stations, low-pressure sewer neighborhoods) and the treatment plant itself.

• From a traffic standpoint, the Town focuses on opening up major north/south and east/west arteries to facilitate both emergency and repair/cleanup response.

• Dept of Public Works and Parks & Recreation, with its tree crews, work together with the utilities to help manage debris and get roads open.

• Road opening is often a fluid process – the road may be cleared and open but may be closed later for a time to reset poles or allow additional cleanup.

Safety: For safety’s sake, we do encourage people who were able to shelter in place to stay as local as possible in the aftermath – this helps the emergency responders and cleanup crews travel unimpeded. Also, downed wires are dangerous.

Debris: If the storm creates a significant amount of debris, it may be some time before your hauler can dispose of all your debris. Organic material – like spoiled food – should go first, and you may need to hang on to your other storm debris on your parcel for some time until your hauler can come.

The Town’s Transfer Station does have a limit on what it can handle, even though the town does gear up to move as much material as we can after a storm.

See also:

First Selectman Declares Local Emergency as Tropical Storm Isaias Beats Up Greenwich

PHOTOS: Town of Greenwich Opens Emergency Operations Center; Shelter in Place Recommended