The Town of Greenwich has hired a parking management consultant to review the Town’s Parking Services operations.
A press release from the First Selectman’s office emailed to media around 4:00pm on Friday said the Chicago-based firm of SP Plus Corporation was the successful bidder selected by a seven-member project team.
The team included First Selectman Peter Tesei and Town Administrator Ben Branyan.
“It was determined that SP Plus presented a creative, cost-effective solution that is in the best interest of the Town,” Tesei said.
The SP Plus team, led by Vice President for Municipal Services Robert Kamper, have initiated the project with Town Administration, Parking Services staff and stakeholders.
“The team is reviewing operations, processes, policies and staff assignments to inform the development of an updated, efficient plan of operations, and to assist with the implementation of upgraded technology and equipment to enhance services,” the release said. “This plan will build upon the process improvements implemented earlier this year and ensure maximum customer service and departmental functionality.”
SP Plus manages more than 1 million parking spaces in more than 4,200 facilities throughout the United States including the cities of Chicago, Annapolis, Denver, Atlanta and New Orleans.
Tesei said in the statement that SP Plus was highlighted in the 2018 US Conference of Mayors Business Council Best Practice Report: Mayors and Businesses Driving Economic Growth which showcased its innovative public-private partnership that inspired growth and efficiencies and enhanced customer service for the City of Portland, OR.
The cost of the first year of the contract is $92,500 and may be renewed annually for a total contract life of five years.
See also:
Update on Parking Services Dept, RFP for Consultant and Residential Parking Stickers
Town Issues RFP for Outside Vendor to Supervise Greenwich Parking Services(February 2018)
Parking Services Director Position Eliminated in Reorganization
Tesei Creates Cash Handling Practices Task Force for Greenwich
Parking Services Employee Charged by GPD for Scheme Involving Violations Paid in Cash
Additional Charges Include Computer Crime for Former Greenwich Parking Services Employee