Does the mention of “chimney sweep” conjure up images of fly-by-night scammers? Or images of soot-covered urchins dancing with brushes on London rooftops with Dick Van Dyke? That many homeowners don’t know a reputable chimney sweep, but can recite the words of Chim Chim Cher-ee and maybe even channel a little Julie Andrews singing Supercalifragilisticexpialidocious is telling.
While dancing chimney sweeps leave an indelible impression, one local chimney sweep said roof access is seldom necessary in order to clean a chimney or do a repair.
“Ninety-nine percent of the time we do not go on roofs for cleanings because it’s the same brush going from the top-to-bottom, or bottom-to-top,” said James Ball who has worked as a chimney sweep in the Greenwich area for nearly three decades.
“We work from the opening, so we can regulate the rate of soot coming down. That way it doesn’t get past us or our equipment and into your home,” explained Ball, who has HEPA vacuums in all his vans. These are vacuums designed specifically for chimney and dryer vent cleaning.
“I started in 1984 and put my name on my business to show as much integrity as I can. I started in 1984,” said Ball, of JamesBallChimney.com, who gas won the Angie’s List Super Service Award every year from 2008 to 2013.
Ball said the only thing he enjoys more than diagnosing a problem, is a customer who is interested in their fireplace and chimney. “I’ve had customers jump right in the fireplace with me,” said Ball. “They say, ‘Show me. I want to see it,’ he said. “I want a homeowner who is as interested in their chimney as I am and want to see it first-hand.”
Ball can either eyeball a problem, or snake a video camera into a flue, record it and share the images on the spot or over the internet.
“I’m still amazed at what I see out there,” Ball said, adding that sometimes he’ll get a call after a customer has been scammed. he’ll undo the lousy repair, or worse, do the repair a homeowner paid for bud didn’t get. “Anyone can buy a chimney liner kit on eBay,” Ball said. “But if it’s not installed properly it can be dangerous or deadly.”
“If someone knocks on your door and says, ‘We’re working up the street. Want us to clean your chimney?’ never fall for this — a reputable sweep will never knock on our door with any specials.” – James Ball
“Most companies look at you as ‘just another job’ but we know that the only job you care about is the one we do in your home for you.” – James Ball of James Ball Chimney
Ball, who does everything chimney-related except for major masonry repair, said his most common jobs are sweepings and adding caps to keep animals out. Sometimes Ball will be called in after the fact, where countless birds, squirrels or raccoons had , birds or raccoons had taken up residence in a chimney. Ball said he’s even found three dead ducks in chimneys over his 29 years.
Ball said he keeps up with trends in the industry. He has just added a new service called Heat Shields, Joint repair and re surfacing to reseal the inside of the chimney filling cracks and gaps.
“Going in and solving a problem, identifying a deadly blockage, trouble shooting a smokey fireplace or odor problems to keep a home and family safe is satisfying,” he said.
Ball said he encounters scenarios with the potential of carbon monoxide poisoning, and is sometimes astonished when a homeowner opts to tempt fate, and, saying, “It’s been working fine for over 50 years and I have Carbon Monoxide detectors.” He always suggests replacing “working fine” with “I’ve been lucky” and see how it sounds. “I document everything,” Ball said, adding, “If something happens, I want to show I tried.”
Ball also cleans and repairs dryer vents, which, when blocked with lint or not installed properly can be a fire hazard. Over 1,500 dryer vent fires occur a year in the US, according to Ball.
“Anyone can buy a chimney liner kit on eBay,” Ball said. “But if it’s not installed properly it can be dangerous and deadly… If someone knocks on your door and says, ‘We’re working up the street. Want us to clean your chimney?’ — a reputable sweep will never knock on your door or call you with any specials.” – James Ball
Ball says beware of a $99 chimney sweep “special.”
“A reputable sweep charges between $150 and $225 for a general cleaning,” Ball said.
Everyone’s van and paperwork should have their license number on it. And Ball suggests homeowners doing a little research should start by going to https://www.elicense.ct.
Ball, whose mantra is “We Kick Ash,”holds a Westchester and CT Home Improvement Contractor license. He is a member of the National Chimney Sweep Guild, and is a certified chimney sweep with Chimney Safety Institute of America
Ball is available to conduct inspections. He said a Level 1 NFPA inspection is for continued use under similar circumstances. Level 2 inspections are recommended for sale or transfer, or if any thing changed inside like adding removing a new boiler or wood stove, or outside like a tree falling on the chimney.
For more information on Ball’s services visit JamesBallChimney.com, or call (203) 975-9242.
- Chimney Safety Institute of America #6310
- Member of the National Chimney Sweep Guild
- Certified Dryer Vent Tech # 353
- CT License # HIC0568337
- West Chester License# WC-889-H98
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