Sterling Care was awarded by CMS a 5-star rating in quality of patient care and a 4-star rating in patient satisfaction, the highest ratings of all home health care agencies in each category in lower Fairfield County, Connecticut.
CMS ranks Medicare-certified agencies using a 5-star system, with more stars indicating better quality and higher patient satisfaction.
Star ratings are published quarterly to provide consumers with the most current information about home health care providers and to motivate providers to make improvements to maintain market competitiveness. Home health care agencies differ significantly in the quality of patient care they provide.
Ricki Goldstein, JD, RN, the administrator for Sterling Care, attributes its success to having local seasoned clinicians and leaders, including Lynn Bausch, RN, as Supervisor of Clinical Services, and Casey Schack, PT, as Supervisor of Therapy Services.
“We are not just another home care agency. We inspire hope and healing by providing consistently superior care to each patient through our integrative, collaborative approach. We set our standards very high as the last locally owned and operated full-service home health care agency, using the latest evidence-based approaches to care with a patient-centered focus on those who we are privileged to serve within our community,” said Steven Katz, owner.
Steve Katz, JD, MBA, LLM, MPH, CPA, CMC, CDP, FACHE, SHRM-SCP, a Greenwich resident and the owner of Sterling Care, stated, “This new designation makes us the only home health care provider in lower Fairfield County, Connecticut with 5-stars in quality of care and 4-stars in patient satisfaction. It’s a claim none of our competitors can make. We don’t expect to continue to be able to stand alone in each of these categories, but it sure is quite the accomplishment for Ricki, Lynn, Casey, and our team of outstanding local clinicians.”
Sterling Care is a full-service certified home health care agency and a companion and homemaker agency offering visiting nurses and therapists at home under Medicare Parts A and B, private duty nursing and therapy, home health aides, companions, homemakers, geriatric care management, dementia coaching, and senior living placement services. To learn more about the star ratings for home health care agencies, visit Home Health Compare at www.medicare.gov. The site allows consumers to make side-by-side comparisons for quality of care measured by clinical outcomes and patient experience for all Medicare-certified home health care providers.
For more information visit sterlingcare.com or call 203-532-0500.