Greenwich-based Sterling Care has received two 5-star ratings in quality of patient care and patient satisfaction from the Centers for Medicare and Medicaid Services (CMS).
These are the highest possible star ratings for home health care agencies in each category, with Sterling Care being the only home health agency in the State of Connecticut achieving a perfect 5-Star rating in each of the two categories, which is the most important consideration for consumers. The ratings are based on quality outcome measurements, readmission rates, timely and effective care, and patient experience.
Ricki Goldstein, JD, RN, the administrator for Sterling Care, attributes its success to having local seasoned clinicians and leaders, including Lynn Bausch, RN, as Supervisor of Clinical Services, and Casey Schack, PT, as Supervisor of Therapy Services.
“We are not just another large home health care agency. Being a smaller, more personalized agency allows us to use an integrative, collaborative approach that inspires hope and healing by providing consistently superior care to meet each patient’s unique needs,” said Steve Katz, JD, MBA, LLM, MPH, CPA, CMC, CDP, FACHE, SHRM-SCP, a Greenwich resident and the owner of Sterling Care, in a release.
“We set our standards very high as the last locally owned and operated full-service home health care agency in our area, with extremely dedicated and compassionate clinicians and staff,” Katz added. “Yet we are very sophisticated, using the latest evidence-based approaches to care with a patient-centered focus on those who we are privileged to care for within the communities that we serve.”
Sterling Care is a full-service certified home health care agency and a companion and homemaker agency offering visiting nurses and therapists at home under Medicare Parts A and B, private duty nursing and therapy, home health aides and dementia coaching, as well as companions, homemakers, geriatric care management, and senior living placement services.
To learn more about the star ratings for home health care agencies, visit Home Health Compare at https://www.medicare.gov/care-compare/. The site allows consumers to make side-by-side comparisons for quality of care measured by clinical outcomes and patient experience for all Medicare-certified home health care providers.
For more information, visit sterlingcare.com or call 203-532-0500.
Sterling Care, 235 Glenville Rd., Greenwich, CT