By Howard Schwartz, CT Better Business Bureau
Much is known about the personalities of con artists and their methods, however, Connecticut Better Business Bureau says consumers with certain character traits and behaviors may be more prone than others to becoming a victim.
They are afraid of being rude – They don’t want to hang up the phone or shut the door, even if they are not interested in whatever the peddler is selling.
They don’t recognize common high pressure tactics – These include persuasion, “time-limited” offers, calls to action to “do it now” or pestering over the telephone or at the front door.
They don’t protect their personal information – They don’t lock up or shred their documents. They use the same password for EVERY account.
They let themselves get emotional – They are often motivated by fear, greed, romance, a sense of urgency or excitement. They are easily moved to respond to threatening phone calls or emails, fake charities, lotteries and investment scams.
They don’t read the fine print – Some individuals and websites are hoping that consumers don’t find or read fine print, which may contain restrictions that put them at a disadvantage or make a product or service all but useless.
They act impulsively – They download files, click on pop-up ads, sign-up for trial offers and open emails from unknown senders.
They are worried about money – They may have recently lost their job or have increased debt and place hope in work-at-home offers and phony employment offers through which they can lose money or be coerced into giving up personal information that will be used for identity theft.
They are embarrassed – They won’t tell anyone about being scammed, so that the perpetrator gets away and the scam continues.
Criminals who commit these kinds of fraud are typically very polite, will lavish praise upon their victims, used a convincing pitch or hard luck story, or claim they are affiliated with the government, police or even Better Business Bureau.
Knowledge is the ultimate tool to prevent becoming the victim of a scam:
Use an ounce of prevention– Add your home telephone number to the Do Not Call Registry (www.donotcall.gov, or 888-382-1222). This is no guarantee that unscrupulous telemarketers won’t call, but it can dramatically reduce the number of solicitations. Cellphones do not have to be registered; legitimate telemarketers are forbidden from calling mobile telephones.
Be skeptical – Err on the side of caution when anybody calls or emails asking for information to “update your file,” whether or not they claim to be from a government agency, financial institution, insurance company or doctor’s office. No legitimate caller will ask for credit card numbers, your Social Security number, date of birth or any other personal information. If you receive such a contact, find the telephone number yourself and call the appropriate department or office.
Be realistic – It cannot be emphasized enough: You cannot win a lottery you did not enter, never pay for anything that is offered as “free,” and just because an individual or several friends tell you about a great investment opportunity, seek expert advice rather than following tips when investing money.
Keep your name, address, email address and telephone numbers to yourself – Any time you deal with a third party, there is a risk of your personal information being stolen or misused. Keep this in mind when you are asked to give out this information to register for a discount card or website. Open a separate email account and use it only for website and product registration.
You will find additional helpful tips at www.bbb.org/connecticut.