How Your Letter Carrier Works With You at Your Doorstep, Mailbox — at a Distance

This article was originally published on sister news site

The new normal for how your Post Office letter carrier is supposed to interact with you: No signatures, you’ll just give your name; the carrier will leave the package rather than hand it to you; don’t approach the letter carrier; you’ll get a door knock, not a doorbell ring.

One more thing: “There is currently no evidence that COVID-19 is being spread through the mail.”

Here’s a letter to the editor from a state U.S. Postal Service official with more information:

To the editor:

During these challenging times, postal employees are working hard to ensure residents stay connected with their world through the mail. Whether it’s medications, a package, a paycheck, benefits or pension check, a bill or letter from a family member, postal workers understand that every piece of mail is important. While service like this is nothing new to us, we need help in the communities with social distancing.

For everyone’s safety, our employees are following the social distancing precautions recommended by the Centers for Disease Control and Prevention (CDC) and local health officials.

We are asking people to not approach our carriers to accept delivery, including the vehicle. Let the carrier leave the mailbox before collecting the mail. With schools not in session, children should also be encouraged to not approach a postal vehicle or carrier.

If a delivery requires a signature, carriers will knock on the door rather than touching the bell. They will maintain a safe distance, and instead of asking for a signature on their mobile device, they’ll ask for the resident’s name. The carrier will leave the mail or package in a safe place for retrieval.

We are proud of the role all our employees play in processing, transporting, and delivering mail and packages for the American public. The CDC, World Health Organization, as well as the Surgeon General indicate there is currently no evidence that COVID-19 is being spread through the mail.

With social distancing, we can keep the mail moving while keeping our employees, and the public, safe.

Kevin Clark
US Postal Service – Connecticut Valley District
(District Manager Kevin Clark works in Hartford)