The Connecticut Dept of Revenue Services is urging those who missed the July 15 Connecticut income tax filing deadline to file returns and make necessary payments as soon as possible.
Despite the extension of time to file to July 15, 2020, the CT Dept of Revenue Services recognizes that some taxpayers still may not have been able to file their state income tax returns or pay their taxes.
The CT Dept of Revenue Services is available to help taxpayers avoid falling further behind.
Acting Revenue Services Commissioner John Biello said the “Priority One Taxpayer Assistance Program” – established in mid-April for taxpayers unable to meet their current collections obligations due to the COVID-19 pandemic – remains available.
The Priority One Program connects taxpayers with a Dept of Revenue Services professional, who will review individual circumstances and determine potential relief options.
“Given the circumstances, the majority of Connecticut taxpayers were extremely conscientious in meeting the extended July 15th income tax filing deadline,” Biello said. “That said, Dept of Revenue Services understands that the COVID-19 outbreak has challenged many. If you owe taxes and can’t pay, the best thing you can do is file your income tax return and we will work with you to make arrangements to pay your taxes. The Dept of Revenue Services is here to help.”
Dept of Revenue Services Priority One Contact Information
Hotline: (860) 541-7650 (Monday to Friday, 8:30am – 4:30pm; to speak to a Dept of Revenue Services representative, or to leave a voicemail)
Email: [email protected]
File and pay electronically
The most efficient way to file and pay is online, including via the Dept of Revenue Services Taxpayer Service Center, which is easy, secure, and free to use. Paper tax returns and payments by check will take longer to be processed. Dept of Revenue Services strongly encourages taxpayers and tax professionals to file and pay electronically.
Helpful information on the Dept of Revenue Services website
The Dept of Revenue Services website includes Frequently Asked Questions that are updated regularly. Taxpayers who need to contact Dept of Revenue Services may send an e-mail to [email protected]. To reach the Dept of Revenue Services by phone during normal business hours – Monday to Friday, 8:30am to 4:30pm, call (860) 297-5962 (from anywhere); (800) 382-9463 (within CT, outside Greater Hartford area only); or 860-297-4911 (Hearing Impaired, TDD/TT users only).