UPDATE: Aquarion Tips Following Elderly Woman Targeted in Greenwich By Men Posing as Water Co Workers

Update 11:00pm: Aquarion advises residents and business owners to refuse entrance into their home or business until they confirm their appointment with Aquarion’s Customer Service Department and see company-issued photo identification. Indoor utility work is only being completed by scheduled appointment.

“Aquarion Water Company employees follow strict protocols when entering customers’ homes and businesses, which include showing the customer an Aquarion photo ID,” said Charles Firlotte, Aquarion President and CEO.

“We also encourage customers to call our Customer Service Department prior to allowing entry,” Firlotte said.

Aquarion Water Company employees and contractors are required to carry company-issued photo identification at all times and to present such identification upon request when entering a customer’s home.

If a worker cannot produce identification, customers should not allow entrance into their home or business and should immediately contact the police.

Anyone who has further questions or would like to confirm a scheduled appointment may contact Aquarion Customer Service at 203-445-7310. Customers outside the Greater Bridgeport area can call 1-800-732-9678.

Original story: 7:48am: According to Greenwich Police a distraction type burglary took place on Thursday at about noon when an elderly woman on Arthur Street was targeted by someone posing as a water company representative.

The resident was shown some type of identification and allowed the man inside to check the water pressure in her water meter. While within the residence, suddenly an additional three subjects entered her house.

According to the statement from Lt. Gray, at that point the elderly woman became very scared and began to yell and say she was going to call the police. At that point, all four men fled.

All four subjects left immediately without causing the resident harm or taking anything.

The four suspects are described as described as having dark complexions or olive tones and were wearing matching gray pants.

Anyone with information is asked to  contact the department’s tip line at (203) 622-3333 or 1-800-372-1176 The email for tips is: tips@greenwichct.org.

See also:

Set to Music, “Uniform Fashion Show” is A Hoot with a Serious Message

“Scams and frauds targeting adults are a growing multi-billion dollar industry enriching schemers and anguishing the victims.” – Lori Contadino, Director of Greenwich Commission on Aging.


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