A New York debt collector has been fined $100,000 by Connecticut’s Banking Commissioner, Jorge L. Perez, after the company made repeat calls to a Connecticut hospital’s emergency number to collect debt from consumers.
Omnipoint Management Solutions LLC is a full-service debt recovery agency based in West Seneca, NY. The company does not have a Connecticut consumer collection license, which is a violation of Conn. Gen. Stat. § 36a‑801(a).
According to the order on the CT.Gov portal, Omnipoint representatives made calls to a hospital in Connecticut via their emergency medical phone line seeking a debtor, violating the Fair Debt Collection Practices Act, “by engaging in conduct the natural consequence of which is to harass, oppress, or abuse a person in connection with the collection of a debt, including communicating with hospital staff through the hospital’s emergency medical phone line after the hospital staff explained that it was an emergency medical phone line and requested that Respondent not call such line.”
On Jan 7, the Banking Commissioner sent Omnipoint a notice listing allegations and saying the company could request a hearing within 14 days, but the company did not respond within the prescribed time, which meant the allegations in the notice were deemed to be admitted.
On February 10, 2026 the Banking Commissioner issued Omnipoint a cease and desist order for further violations, including unlicensed collections in Connecticut and harassing or abusive practices. Perez also issued Omnipoint the $100,000 civil penalty to be remitted to the Department of Banking within 45 days.
As Banking Commissioner, Perez has jurisdiction over Connecticut’s laws pertaining to state chartered banks and credit unions, consumer credit, broker-dealers, investment advisers, securities, and tender offers. He oversees a department with approximately 120 employees.