In response to the COVID-19 crisis, last month Pet Pantry transitioned its brick and mortar in-store sales model to curbside pick-up through phone orders.
In recent days they launched an all-new online sales platform.
The family business, celebrating 75 years serving the community, was designated an “essential” business by New York and Connecticut state in March.
“Our customers in Westchester and Fairfield County can now order online and we’ll bring the order to their car to maintain social distancing guidelines,” Jacobson said, adding that staff are adhering to split schedule protocols used at other essential businesses and hospitals.
Also, Pet Pantry Warehouse has partnered with premium pet food brands to offer Pet One Member discounts to all customers.
They’re raising funds through sales for local COVID-19 relief funds.
Brands include Bravo, Bixbi, Champion (Orijen/Acana), Earth Animal, Earthborn, Triumph, Farmina, Koha, Greenies, Merrick, Nature’s Variety, Open Farm, Petcurean (Go!/Now!), Primal, Rawz, Raised Right, Stella & Chewy’s, Sustainably Yours, Wellpet, and Ziwipeak.
Hundreds of Pet Pantry items are now on sale. Sale prices are pre-programmed and already reflected in the retail prices visible on the online ordering site and in the Pet Pantry point of sale system.
“Every time a customer purchases a bag of food, treats, or supplies on sale from a participating brand, that company will be matching the discount amount and making a contribution in ‘Donatable Dollars,'” explained Pet Pantry VP Adam Jacobson. “This is a win-win for everyone.”
So far some of the relief funds that will receive money through this campaign include Greenwich United Way (greenwichunitedway.org), New Canaan Community Foundation’s COVID-19 Response Fund (newcanaancf.org) Al’s Angels (alsangels.org), Operation Hope (operationhopect.org), United Way of Westchester and Putnam (uwwp.org), United Way of Coastal Fairfield County (unitedwaycfc.org). Other organizations are being identified.
“Pet Pantry’s commitment to its customers (both humans and pets) and their communities is a beacon for all businesses to follow to help the most vulnerable of Greenwich during these uncertain times,” said David Rabin, CEO at Greenwich United Way.
Jacobson is urging consumers to shop locally during the pandemic and support local businesses by sharing information through email, social media, and word of mouth.
“Our entire PPW team has been working tirelessly,” he said. “We have basically had to restructure our entire business in a matter of days.”
The Pet Pantry team understands the need for pet foster homes and is working with Petcurean to help those opening their homes to new animals during this uncertain time.
In an effort to provide quality food for temporary and/or new four-legged family members, Pet Pantry has already donated 50 “Welcome Waggin Kits” to Pet Rescue NY (ny-petrescue.org). These kits will be given to anyone who chooses to adopt or foster during the health crisis. Each kit includes a FREE 3lb/3.5lb (or 4lb/6lb) bag coupon; buy one, get one FREE wet food coupon; $5 off next purchase coupon; pet emergency sticker; Pet Pantry Welcome Letter and a Pet Pantry 20% off everything coupon.
Also running throughout the year on a monthly basis, Pantry Warehouse is hosting a photo contest through its social media platforms (@ppwpet). Each month a member of the Pet Pantry Executive team is selecting a winner to receive a $75 PPW gift card. There is no cost to enter and the giveaway is not affiliated with any of its social media platforms. For details visit Pet Pantry Warehouse on Instagram, Facebook or Twitter and use the campaign hashtag: #PPW75.
Visit Pet Pantry Warehouse online (ppwpet.com/monthly-specials) to view April specials, place an order (shop.ppwpet.com) or call any of the seven locations throughout Fairfield and Westchester County (ppwpet.com/location) and speak with a knowledgeable and friendly PPW Pet Consultant about your pet’s needs.