First Selectman Peter Tesei announced on Tuesday the addition of Parking Services to the Access Greenwich mobile app and web portal.
This service was launched in August 2015 with the Department of Parks and Recreation.
After a positive pilot period, Town staff will now expand the service to other departments as well.
Access Greenwich allows residents to submit issues through a web portal or with their smart phones, attach photos, and track the progress of their requests. In addition to Town parks, playgrounds, trees, and athletic fields, residents can now also report issues with parking meters and other Parking-related service requests.
“This service provides an additional channel for resident interaction with Town departments.
With the addition of Parking Services, we continue to expand this service and build on our efforts to provide exceptional customer service to Greenwich residents,” Mr. Tesei said in a statement.
Search the Apple App Store or Google Play for “Access Greenwich” and download the app to your mobile device to submit a service request. To submit a request online, visit www.accessgreenwich.org.
Mr. Tesei would like to thank Parking Services Director Rita Azrelyant for joining this effort. Access Greenwich will continue to expand to other Town departments over the coming months.
The Town launched this service in partnership with PublicStuff, a civic software company. PublicStuff is now part of Accela, a leading provider of cloud-based civic engagement solutions for government.